Portfolio

AI workflows​

• Custom MCP servers • API wrappers for CCMS, CMS, and Google tools
• AI agent skills • Generative and agentic AI skills to run an end-to-end content pipeline

Help sites​

• Zendesk + Paligo site • Structured XML content pushed to a Zendesk help site with custom features
• Docs-as-code site • Help site built on Markdown, a static-site generator, and automated deployment pipelines

Methods​

• Structured XML authoring in Paligo • Six levels of structured reuse in a Paligo library of ~750 topics and reusable components behind ~20 guides
• Docs-as-code workflows • Platforms, tools, and workflows for managing a company's help content in a docs-as-code ecosystem

Guides​

• Clearpath Roster User Guide • Task-based, customer-facing documentation for end users
• Clearpath Collect User Guide • More task-based, customer-facing documentation for end users

Release notes​

• Sprint-aligned release notes • Customer-facing release notes published with shipped software
• Release overview • Summaries of new features emphasizing value to end users for a non-technical audience
• Release Notes Automation Guide • System for automatically translating information in work-tracking systems into release notes

API documentation​

• Developer portal • Central location for documentation and resources supporting a series of REST APIs
• API release notes • Sprint-aligned REST API release notes for developers
• Norway Data API reference • Interactive OpenAPI reference for a live API I built on Netlify Functions, with every documented example checked against real responses in CI (source)